Contract: Permanent
Salary: Competitive
Hours: Full-time 9am – 5pm, Monday – Friday
Location: We have offices in Ipswich and London, operating a hybrid and flexible home/office working pattern, with a team in Scotland too. Our ideal candidate would be a hybrid role, based in Suffolk.
About us: Pier is an integrated communications agency which makes brands more meaningful. We specialise in food & beverage and renewable energy, with fantastic clients in other areas too, including purpose-driven campaigns. We deliver a range of communications services including social media and influencer, PR and media relations and campaigns. In 2023 we were named PR Consultancy of the Year at our regional CIPR PRide Awards.
Benefits: Pier offers a range of staff benefits including private healthcare, training allowance and regular team socials. Find out more about our team culture here.
Job purpose: To carry out most of the day-to-day account execution and administration, reporting to a Senior Account Executive or Account Manager as appropriate, working in our food & beverage team and across a range of other clients (B2B and B2C). To be a capable and confident operator who has good understanding of the required basic media and communication skills and to be aware of the tools available to create the required media coverage in all PR areas. To carry out all support tasks as directed to execute the strategies and activities as detailed by the line manager and ensure that the accounts worked on are well organised in terms of time and filing.
Role skill requirements:
Daily
General skills
- Work as an effective member of a team, as well as the overall organisation
- Flexibility – capable of juggling more than one task/client at the time and prioritising work load accordingly
Written Work
- Competent in all written communications, such as letters, emails etc., both internally and externally to clients and journalists
Media Skills
- A growing understanding of how the media works in the areas in which you operate – the opportunities available, starting to build relationships with journalists etc.
- Proactively looking for opportunities, working alongside managers
- Confident in making verbal approaches to all journalists – consumer, business-to-business and trade – to sell in ideas and discuss opportunities
Monitoring
- Be fully responsible for monitoring and mounting coverage, updating coverage logs and providing media reports
- Monitor all relevant media for your clients and highlight coverage and client opportunities
- Monitor all client social media sites and highlight relevant insight to the team
Weekly
General skills
- Liaise with clients at a junior level in a confident manner and build good working relationships
- Build your understanding of the design process and assist in briefing designers
- Become capable of briefing all suppliers such as designers, photographers, printers in a knowledgeable and precise manner.
- Proof read all written material
- To handle all administration for accounts including filing, press cuttings etc. to ensure the smooth running of the business
- Undertake media and administration desk research for new business pitches and current client programmes as required
Written Work
- Writing coherent and factually accurate press releases that require minimal amends from seniors and clients
- Ability to draft digital copy including blogs, e-newsletter and short form social media copy requirements that only require minimal amends
- Identifying publicity opportunities as directed
- Producing copy for client and internal requirements as directed, eg e-newsletters and blogs
Media Skills
- Fully managing the process of press release distribution
- Helping to sell items in to media as directed
- Assist in the organisation of events ranging from workshops, photo calls, press conferences, webinars, stakeholder consultations, training days etc. on behalf of clients
- Highlighting forward feature opportunities to the team on a weekly basis – make suggestions on what could be put forward to the client
Meeting Skills
- To actively participate in meetings, helping in preparing for the meeting and in presenting elements as directed
Monthly / regularly
General skills
- Play a part in new business brainstorms and an active role in new business targeting
- Develop useful and relevant business contacts
Media Skills
- Understanding and running programmes of media promotional activity, such as influencer partnerships, competitions, sampling offers, free for every reader offers etc.
Meeting Skills
- Participating in presentations to existing clients and at new business pitches
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Our commitment to Environmental, Social & Governance
Pier is committed to leading the industry in minimising the impact of its activities on the environment.
The key points of our environmental strategy include:
- Minimise waste
- Minimise toxic emissions
- Work remotely (home working) where possible to save impact on environment
- Actively promote recycling both internally and externally
- Source and promote a product range to minimise the environmental impact of both production and distribution
- Meet or exceed all environmental legislation
- Support local businesses and source local
- Transmit electronic documentation wherever possible
- Encourage the efficient use of energy and water
- Train employees on environmental issues
Our commitment to Diversity, Equality, and Inclusion
At Pier we know that our people make us who we are. We actively seek talented individuals who embody our core values, working with integrity to produce an impactful client experience, underpinned by solid industry knowledge.
It is our firm commitment that no-one will receive less favourable treatment before or during employment with Pier on the grounds of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic background), religion or belief, sex, or sexual orientation.
We offer flexible working to help create a stimulating, accessible and supportive working environment based on mutual respect and trust where equality of opportunity is offered to all our employees, clients, and job applicants.
You can view our Equal Opportunities and Diversity Policy here. If you wish to discuss any accessibility requirements for the recruitment process or the role, please contact us and we will be happy to discuss.
We recognise there is more to do to improve our diversity and are actively encouraging job applicants from a wide range of backgrounds.
We look forward to hearing from you!
Closing date: Monday 9th December 2024 at 9am